We currently use Paypal for all our online transactions. Paypal offers full PCI DSS compliance and is certified to the highest standards and obtained regulatory licenses around the world. In this time of uncertainty over internet transactions Paypal offer us and yourselves, the best security online transactions. At NO point are we given your card details.

The delivery of fireworks is the biggest headache we have. Unlike all other products, fireworks require specialized delivery and that is not only very expensive but also very hard to find. We currently use a mix of own deliveries, for local orders and a specialised carrier for national orders. This of course incurs costs that we are reluctant to pass on but inevitably we have to. So we calculate shipping costs based upon postcode and order value. As we heavily subsidise deliveries, it costs an arm and a leg, the more you spend, the cheaper we do the shipping.

At the point of checkout, you will be shown the options available to you based on location. Whether it is a delivery service or just a collection from our shop. If no delivery option is offered, then by all means get in touch and we will see if we can arrange delivery and will give you a fixed cost.

If we cannot, it's because it just isn't financially an option and we may offer you an incentive to collect your order if possible

We offer a full refund policy in the event of unwanted goods or product failure.

In the event of all refunds, it is the responsibility of the customer to return the goods to our Wakefield shop at their expense. Please note that fireworks CAN NOT under ANY circumstances be sent by regular shipping methods and MUST, if using a courier, be a specialized company that transports hazardous goods.

In the event of a product failure, depending on the type of failure, we provide a partial refund based on how much of the firework has fired before the failure.

For unwanted goods, you must contact us within 7 days of purchase to get a returns authorization and the goods must be returned within 7 days of that authorization. All fireworks must be in their original packaging and in a re-sale condition. If any of the boxes are damaged or missing, or there are, then due to the nature of the product, we are unable to resell that product and may have to charge a re-stocking fee or in certain circumstances,  where we believe the firework has been tampered with and made unsafe, we may refuse to accept the product back. Any items returned after 14 days from the date of purchase will be charged a 20% re-stocking fee.

All the fireworks we sell are deemed as retail fireworks. To comply with current regulations, all fireworks must fall into the following categories Category 1, Category 2, and Category 3 sometimes referred to as F1, F2, and F3. This determines the minimum safety distance a firework requires. All retail fireworks must currently comply must be marked with the CE standard, replacing the previous BS7117 mark

Category 1 (F1): These are classed as "Indoor" fireworks and designed for close proximity use, typically sparklers, ice fountains, etc.,

Category 2 (F2): These fireworks are for outdoor use only and require a MINIMUM of 8m safety distance, though often a 15m safety distance is recommended. To comply, the firework must have a net explosive content (often referred to as NEC) of UNDER 500g, in the event of a compound each firework must be under the 500g threshold.

Category 3 (F3): These are again outdoor fireworks and are the larger fireworks. They require a MINIMUM safety distance of 25m and MUST have a net explosive content (NEC) of under 1000g. Again for a compound, each firework must be under the 1000g limit.

Any firework that doesn't comply with the above is categorized as Category 4, for professional use only and not for sale to the general public. It is a criminal offense for a retailer to supply or a member of the general public to set off a Category 4 product.

I wish I had a pound for every time we get asked this question.

The answer is NO!!!

Bangers are illegal, dead simple. We are aware that they can be bought via illegal channels but bangers, air bombs, rip-raps etc., were made an illegal product from 1997 onwards.

This is a very common question and where we come into our own as a specialist firework company.

Unlike the temporary shops or supermarkets, we know our products and our 18 years (at the time of writing) experience allows us to help customers with their purchases.

We ask a few questions and based on what you tell us, we can design a package for you. We have even helped design small community displays and made site visits to advise on safety.

So the simple answer to this is YES, it's what we are here for.