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Delivery of fireworks is, to be honest, a nightmare. Unlike any other product you buy online, there are very strict regulations on transportation of fireworks as they are, at the end of the day, explosives. Due to this, transportation is specialized and as we all know, specialized means expensive. We can't just pop a stamp on them and toddle off to the Post Office.
As with all firework companies the delivery price we charge is not a true representation of what it costs and we do subsidize the cost we pass on heavily. To do this we have to be very clear on costs, locations, acceptance etc. and the delivery terms we set in place may seem heavy handed and excessive, but unfortunately we've no choice if we want to ship fireworks. To keep our fireworks competitively priced we have to add the delivery charge. We could put up our prices and drop the delivery costs, but we try to be as competitive and transparent as we can and that would be unfair for collection customers.
Collect From Store: No brainer here. It means exactly what it says, by clicking Collect From Store on your checkout, you agree to collect your order from our retail shop in Wakefield. You will not be charged for this option and only pay for your fireworks. For Click and Collect we may require a minimum of 2-3 working days from date of order to collection. This is to allow stock that we have to store off-site to be picked and available in the shop, so please advise us when you order what date you want to collect. To prevent card fraud, we require that whoever collects the order MUST bring photographic ID, of which we will take a copy and the address MUST match the billing address.
Local Deliveries: Local deliveries are local to our shop in Wakefield, not local to you. We set the delivery post codes as all WF, LS (excluding LS21 & LS29), HD, HX, BD1 - BD17 and S70 - S75. Deliveries will be within 5 working days of the date the order is received. On checkout we ask you give us the date you need the delivery by and a mobile telephone number, we will contact you to arrange delivery. If you omit a date we will arrange it at our convenience on a date with other deliveries so please let us know when you need them by.
Local Delivery Costs;
Under £100.00 = £24.99
£100.00 - £300.00 = £14.99
Over £300.00 Free Delivery
Our cut-off date for orders for New Year delivery is Thursday 28th December.
FROM 27th NOVEMBER 2017 WE ARE CANCELLING OUR NATIONAL AND SCOTLAND DELIVERY SERVICE
Due to increases in shipping costs we are unfortunately cancelling our national and Scotland delivery service as it's just not financially feasible to do this. We will run specific delivery runs to certain locations throughout the year for busy periods and will post details.
We will compensate people who fall outside our local delivery area with free products for orders placed on our website for collection. As per our collection rules, ID will be required and the address provided MUST fall outside our Local Delivery area. We will advertise this once we can impliment it correctly on our website.
Free Delivery: We've a range items that are sold with FREE delivery. It is a condition that to get FREE delivery, the order can ONLY contain that particular item. If you add anything else with an explosive content then the delivery charges will apply. If you're in ANY doubt over this, then please phone us before you place your order.
** It is a legal requirement that the order is signed for by someone over the age of 18, ID may be requested**
In the event of a failed delivery, no-one in, no one over the age of 18, there will be a re-delivery charge of £30.00* irrespective of whatever delivery charge, if any, is paid on checkout. This will need to be paid PRIOR to any re-delivery. We can ONLY deliver to the address on the schedule, it can't be left with neighbours or left unattended.
In the event of the order being canceled due to refusal to pay the re-delivery charge, we will charge a restocking fee of 25% which will be deducted from any money refunded.