Delivery Information
We endeavour to ship goods within 24 hours of receipt of payment, unless a delivery date is requested. Where 2 day shipping is required, providing the order is received within the timescale laid out within the shipping option, we will dispatch the following day.
Due to the nature of transportation of Fireworks we heavily subsidise the transportation costs and the price charged to the customer is not a true representation of the true cost. We therefore have to zone the Firework deliveries and it is the customers responsibility to ensure that the correct shipping charges are paid on checkout. we will not be held responsible for delays in shipping due to incorrect shipping charges.
We will provide you with an estimated delivery date, based on information provided to us by the carriers. It is important that there is someone over the age of 18 in to accept the delivery. Should the carriers find no-one in to accept the order, they will take the parcel away and re-deliver, this will incur an additional charge of £15. This is passed on to us by the carriers.
To aid in the cost of shipping, we will include fireworks to the value of the shipping charge, when a customer spends over £350. We will choose the fireworks and they will be calculated at our prices as shown on the website, excluding any special offers. We may include product that isn't on our website, but we will use the shop value rahter than any applicable RRP.